Analysts suggested that a number of high-profile blunders at BA under Cruz, including a data breach for which it was fined $230 million in 2019, and an IT failure in 2017 which left tens of thousands of passengers stranded, would not have helped his cause. Cruz was also at the helm last year when BA pilots went on strike for the first time, costing the airline more than 137 million euros.Sarah Young (Reuters)